Located in Boston MA 02216.
+1-855-55-RDAIT

FAQs

Q?

Why RDA?

A.

By outsourcing your IT to RDA, you can save 30% or more from your IT budget! We offer a wide range of services, so you don't have to hire a wide range of people. You receive a million dollars' worth of technical expertise for less than the cost of one employee.

At the end of the day it doesn't matter what your SLA says, what matters is that you have people who know what they are doing and how to fix the problem. RDA provides that peace of mind.

Q?

What size groups do you typically work for?

A.

RDA specializes in working for businesses of any size that rely heavily on their computer systems.

Q?

What’s the advantage of outsourcing my IT needs?

A.

Reduced Cost

Because we've been in the business for years, you don't need to train new IT staff, which can be a costly endeavor. In addition, with outsourced IT, you pay for support on an as-needed basis, rather than having a salaried IT staff hanging around.

More Experienced

We serve many, many clients. As a result, there's very little we haven't seen. Whereas an in-house IT service would only be familiar with troubleshooting common problems in your company, we're well-versed in problems that occur everywhere. Something new that may baffle in-house staff would likely be commonplace for us.

Increased Competitivesness

When you outsource your IT needs to RDA, you'll be getting the same support that much larger companies get. We handle all research and training internally, so your company will never be behind the competition.

Q?

What happens to my current staff?

A.

When issues are dealt with quickly, efficiently and with a level of consistent, unbiased service, your staff have a much more pleasurable experience than if they have to wait for hours or even days to receive assistance.
Of course, you do not have to eliminate your in house IT employee if you do not want to. In situations in which your company is faced with technology issues beyond the expertise of one of your IT internal staff, you can take advantage of the possibilities that IT Staff Augmentation provides. Our IT consultants will resolve your IT challenges without the additional cost of interviewing and hiring a full time employee.